Promotion of Access to Information Act 2 of 2000
Section 51 PAIA Manual
Prepared in terms of Section 51 of the Promotion of Access to Information Act 2 of 2000 (PAIA), as amended by the Protection of Personal Information Act 4 of 2013 (POPIA).
1. Purpose of this PAIA Manual
This manual informs requesters of the procedural requirements for requesting access to records held by Wakeful Journey Consulting (Pty) Ltd t/a Wakeful Studio in accordance with the Promotion of Access to Information Act 2 of 2000 (PAIA) and details how personal information is processed under the Protection of Personal Information Act 4 of 2013 (POPIA).
2. Guide Published by the Information Regulator
The Information Regulator has published an official PAIA Guide in all official languages of South Africa explaining how to exercise rights under PAIA and POPIA. Enquiries can be directed to:
- The Information Regulator (South Africa): JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
- Postal Address: P.O. Box 31533, Braamfontein, Johannesburg, 2017
- Website:
https://inforegulator.org.za - Email:
PAIAComplaints@inforegulator.org.za/POPIAComplaints@inforegulator.org.za
3. Records Automatically Available (Section 52)
All public pages on https://wakefulstudio.co.za — including our service descriptions, published pricing tables, portfolio examples, Legal Notice, Privacy Policy, Terms of Service, and this PAIA Manual — are freely available without a formal PAIA request.
4. Categories of Records Held on Request
- Statutory & Company Records: Certificate of Incorporation (COR14.3), Memorandum of Incorporation (MOI), register of directors, and share register.
- Financial & Tax Records: Invoices, quotes, accounting records, and SARS tax compliance records.
- Client & Operational Records: Client project scopes, contracts, domain/hosting records, and mandated administrative filing records.
5. Procedure for Requesting Access (PAIA Form 2)
To request access to a record not automatically available, complete the prescribed PAIA Form 2 (Request for Access to Record) and submit it by email to the Information Officer at hello@wakefulstudio.co.za. Please state clearly which record is requested, your contact details in South Africa, and the right you are seeking to exercise or protect. The Information Officer will respond within 30 days in accordance with Section 56 of PAIA.